SHIPPING AND RETURNS
Where does Resilience ship?
We ship everywhere around the world.
How much does shipping cost?
We cover the shipping -- it's free for you.
Do I have to pay duties and taxes?
We cover duties and taxes for shipments in U.S. only. You will not have to pay additional fees beyond the product price.
As the customer, you are liable for all import duties, customs and taxes levied. Payment of these is required to release your order from customs on arrival.
How long will delivery take?
Delivery usually takes 1-3 business days. Orders are delivered by USPS. Orders shipping internationally, usually takes about 6-10 business days.
You'll receive a tracking number shortly after placing your order, so you can see exactly when it’s scheduled to arrive.
We want you to love your Resilience Watches. If you're not happy for any reason, you may return it within 30 days of receiving the order, provided that the items are unused and in original condition. Unfortunately, we are not able to offer returns on pre-ordered items sold at a discount.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-7 days depending on your bank.
If you need to exchange your item, send us an email at firstname.lastname@example.org